See what's different about H.I.S.! H.I.S. Bali Branch will provide 24-hour assistance.
Eight local branches support your Bali trip.
Feel free to contact us for anything from inquiries about optional tours to any concerns during your stay.
Ayana Resort and Spa
The award-winning AYANA Resort and Spa Bali is a world-class destination resort located on 90 hectares of cliff-top land perched above Jimbaran Bay, just 10 kilometers from Bali airport. AYANA’s majestic sunsets and oceanfront views are complemented by white-sand beach and shared facilities as Bali’s only integrated resort with RIMBA Jimbaran Bali.
The most spacious and acclaimed, Bali luxury resort with awards from Conde Nast Traveler, Travel + Leisure and CNN among many others, AYANA offers a 290-room hotel and 78 private pool villas in Bali spread out along its 1.3 kilometer coastline, in addition to 282 rooms and suites at RIMBA.
Free Wi-Fi in public area.
Not allowed to check in and/or check out on Nyepi day (16 and 17 March 2018).
H.I.S.Original ! Unlimited rides on the Mai Mai Shuttle bus "Kuta-Seminyak Line"
A line between Kuta, Bali's no. 1 downtown area, and the Seminyak area where stylish boutiques and restaurants line up.
Operates every 60 minutes / First shuttle 10:00 / Last shuttle 21:00
①H.I.S. Mai Mai Tourist Information Beach Walk (North Gate) → ② Coffee Corner → ③ Cafe Asia → ④ The Haven → ⑤ Bintang Supermarket → ⑥ Le Toko → ⑦ Grammes Jewelry → ⑧ Sambal Shrimp → ⑨ H.I.S. Mai Mai Tourist Information Seminyak → ⑩ Seminyak Yoga Shala → ⑪ Ashitaba → ⑫ Warung Ocha → ⑬ Minimart → ⑭ Legian Paradiso (in front of Bloody Sweet) → ⑮ Restu Bali → ⑯ Trattoria Kuta
H.I.S.Original ! Unlimited rides on the Mai Mai Shuttle bus "Jimbaran Line"
A homely resort area with beautiful sunset views
Operates every 60 minutes / First shuttle 09:32 / Last shuttle 19:45
Only the first shuttle will depart from AYANA Resort. The final stop for the last shuttle will be the Watermark Hotel.
①H.I.S. Mai Mai Tourist Information Beach Walk (North Gate) →② DFS Galleria Bali (exit side) → ③ AYANA Resort and Spa Bali → ④ Rimba Jimbaran Bali (HIS Mai Mai Tourist Information Rimba by Ayana) → ⑤ Kupu Kupu Jimbaran → ⑥ Intercontinental Resort Bali → ⑦ Watermark Hotel & Spa (HIS Mai Mai Tour Desk Watermark) → ⑧ Lippo Mall Kuta (HIS Mai Mai Tour Desk Lippo Mall)
H.I.S.Original ! Unlimited rides on the Mai Mai Shuttle bus " Nusa Dua Line "
A line from "Nusa Dua," one of Bali's premier resort areas, to the Mai Mai Tourist Information Beach Walk.
Operates every 60 minutes / First shuttle 09:33 / Last shuttle 20:00
Only the first shuttle will depart from the Conrad. The final stop for the last shuttle will be The Balé.
①H.I.S. Mai Mai Tourist Information Beach Walk (North Gate) →② Conrad Bali (Ballroom entrance) → ③ Grand Mirage → ④ Meliá Bali → ⑤ Bali Collection → ⑥ Grand Hyatt → ⑦ Mulia Resort → ⑧ The Balé (in front of Tapa Restaurant) → ⑨ DFS Galleria Bali (exit side)
H.I.S.Original ! Unlimited rides on the Mai Mai Shuttle bus " Kerobokan Line "
A shuttle line that circles Kerobokan, a hot and trending area where elegant restaurants and shops continue to open.
Operates every 60 minutes / First shuttle 10:00 / Last shuttle 21:00
① H.I.S. Mai Mai Tourist Information Seminyak → ②⑭ Kayu Aya Square → ③⑬ The Samaya → ④⑫ Alila Seminyak → ⑤⑪ The Kayana → ⑥⑩ Maca Villas → ⑦⑨ Ibis Hotel Petitenget → ⑧ Favehotel Umalas
Free rental of Pocket WiFi & Balinese traditional costume fitting experience
【Pocket WiFi Rental】
Rent a pocket WiFi for free, convenient than international roaming.
*A deposit of 350,000 rupiah or guarantee with credit card is required when borrowing.
*There will be a separate internet connection fee of 50,000 rupiahs (during stay).
*The device can be borrowed at Mai Mai Tourist Information Kuta.
*Return the device to the guide during your transfer to the airport. Guests who have paid the deposit in cash will be refunded by the transfer guide as long as there is no damage or loss.
*Rentals cannot be made during your transfer from airport to the hotel.
【Costume Fitting Experience】
Try out and experience traditional Balinese costumes for a stay in Bali to remember.
Location / H.I.S. Kuta Branch (Mai Mai Lounge)
Hours: 09: 00-17: 00
*There will be no photo shoot. If you wish to take photos please bring your own camera.
*Please come to the Mai Mai Lounge on your own within the aforementioned hours.
*Available for both men and women. Colorful costumes for children are also available.
Airport Transfer to/from Hotel
Head to the hotel with our staff
Will stop at Duty-Free Shops if arrival is before 18:00
Enjoy breakfast at the hotel.
*No breakfast for the check in day
*You may not be able to have breakfast depending on your flight time
Meet at Bali airport.
Head to the hotel with our staff.
*Will stop at Duty-Free Shops if arrival is before 18:00
Hotel check in begins at afternoon (Times may vary by hotel. Please refer to the hotel details page.)
All day: Free time
Unlimited MaiMai shuttle rides during your stay
★Have fun Unlimited MaiMai Shuttle rides during your stay and enjoy your own plan !
[Mai Mai Shuttle · Important Notes]
*Arrival time may be delayed due to traffic conditions.
*The shuttle may not be available due to full occupancy.
*Changes to schedules or routes may occur due to traffic conditions, festivals, etc.
*Large luggage, such as a suitcase, may not be brought in.
Free time until departure.
Please check out of the hotel by noon (Times may vary by hotel. Please refer to the hotel details page.)
Head to the airport with our staff.
After arrival to airport, service ends.
Hotel, Airport transfer, Original shuttle bus service, Free rental of pocket WiFi, Balinese traditional costume fitting experience
*All benefit(s) offered by the hotel is subject to change or may not be provided due to hotel availability.
Flight tickets, Meals not mentioned in the schedule.
Hotel classes are defined based on our original criteria such as location (view and geographical location), facilities, service, and price, etc. Therefore, they do not necessarily match with the official rating and conventional guidebooks.
There may be cases where 2 persons will be asked to use a double room.
The meeting point (beginning of service) for the Land Package will be the arrival lobby of Bali (Denpasar) airport, and dismissal point (end of service) will be Bali (Denpasar) airport.
Price for children
Applies to children of ages 2 to under 12, who are staying in the same room with 2 adults and do not require an individual bed at the hotel. However, some hotels may require beds even for children under 12. In that case, the price will be the same as that of an adult. Applies to infants under ages 2. Age of children/infants will be counted at the time of hotel check-in.
The transportation from/to airport might be a shared ride with our package tour. You may not cancel our transfer service. The airport transfer to the hotel will wait for you until about one hour after your flight arrival time. (Case by case, it can be slightly more or less an hour). If the schedule of the flight that you booked changes or delays and you are unable to meet us in time, there are cases in which we may require you to go to the hotel on your own. Please contact our emergency contact in that case.
Peak season: Any stay that includes 20DEC-7JAN, 14-19FEB full charges will be applied if cancel 50 days prior to check in date.
High season: Any stay that includes 01JUN-30SEP full charges will be applied if cancel 35 days prior to check in date.
Normal season: Any other date full charges will be applied if cancel 18 days prior to check in date.
This tour is planned and arranged by H.I.S.Bali Branch.
All benefit(s) (spa, meal coupon..) offered by the hotel will be conducted on the day after your arrival or the same day of your arrival if you have booked the one night plan. This is subject to change based on hotel benefit availability.
Guests staying on New Years Eve and Christmas need to pay compulsory gala dinner fee.
Nyepi is a part of the Balinese New Year celebration, often in March. Please note that on this day guests are required to stay in the hotel for the whole day.